Refund & Cancellation Policy



    Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

    In case of dissatisfaction from our services, clients have the liberty to cancel their services and request a refund from us. Our Policy for the cancellation and refund will be as follows:

    Cancellation Policy

  • For Cancellations please contact us via 'Contact Us' link.
  • Requests received later than one business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

    • Refund Policy

  • We will try our best to create the suitable design concepts for our clients.
  • In case any client is not completely satisfied with our services we can provide a refund.
  • If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payment's refund will be made to the same account.

    • Room Booking Refund & Cancellation Policy:

  • If booking cancellation is done prior to 2 days of Arrival date, 100% Refund will be made of the booking value.
  • If booking cancellation is done within 48 hrs or before 24 hrs of arrival, 50% Refund will be made.
  • If booking cancellation is done within 24 hrs of arrival, no refund will be provided.

    • Banquet Hall Refund & Cancellation Policy:

  • Cancellation should be done 30 days prior to the event date, otherwise no refund will be provided.